WHITEPAPER: Disasters Are on the Rise
How catastrophes impact the insurance industry and what to do when disasters strike
Natural disasters occur around the country every year, and they are becoming more and more frequent. This year alone, wildfires have burned over 3.9 million acres. And this summer witnessed an unprecedented five “1-in-1,000-year” floods across the United States; St. Louis and Eastern Kentucky both in July, and Southeast Illinois, Death Valley, and Dallas all in August.
These types of disasters affect the insurance industry, claims adjusters, and policyholders. The insurance industry struggles to run their businesses profitably and effectively; claims adjusters are overburdened with a crushing workload of claims and monitoring the logistics of working with policyholders; and policyholders are often distraught over losing their home and being displaced with an uncertain future.
ALE Solutions, encompassing over 21 years of experience in the industry, is the nation’s largest provider of temporary housing for displaced policyholders and catastrophe teams. ALE has gathered three essential steps adjuster carriers can take to eliminate stressors related to temporary housing, the price to manage displaced policyholders, and other logistical challenges that may come up after disasters strike.
Here’s a quick look at each of these steps.
Step 1: Partner with a temporary housing expert
Temporary housing providers, like ALE Solutions, act on adjusters’ behalf to meet their expectations by quickly providing an appropriate hotel or temporary residence that meets their specific needs. ALE’s prompt, personalized service means that families can turn their attention to assisting their adjuster with other aspects of the claim process.
Step 2: Save while supporting policyholders
As of May 2022, hotel rates in the United States were, on average, 15% higher than in 2019. ALE leverages relationships with hotels, and pre-negotiated short-term residential locations to place the insured in a residence that makes sense. ALE also provides significant savings on furniture, housewares, and appliance rental costs by passing along the savings they have negotiated with most nationwide and regional rental companies.
Step 3: Streamline and digitize any logistics management
There are a lot of aspects of the temporary housing process that adjusters are expected to manage. The MyALE.com online claims management portal, ALE’s streamlined portal for adjusters and managers, provides a simple way to manage hotel and long-term claims from any device. MyALE.com integrates with select carriers’ claim platforms to streamline temporary housing management. You can learn more about the MyALE.com online claims management portal here.
ALE Solutions is on-site within 24 hours of catastrophes.
ALE Solutions’ seasoned CAT Logistics Team moves into action within 24 hours to meet the demands of the affected area with a scalable disaster response model that rapidly expands capacity. The “Boots on the Ground” approach enables an accurate, first-hand perspective of the event. In chaotic situations, the limited available properties and hotel rooms go to those on-site and ready to act.