Toll Free (866) 885-9785

Temporary Housing Assistance in SoCal

Displaced Family Relieved by Temporary Housing Assistance

For more than 15 years, Joe and Katie D. had lived in the southeastern section of California, and the family owned 17 acres of land. Situated approximately 10 miles from Temecula, California, the property contains sizable hills, dense brush and several gardens.

The Wildfires

In August 2012, the region’s temperature commonly exceeded 92°F, and the area received an especially low amount of rainfall. During the summer, a wildfire had started in the southwestern part of Nevada, which borders Riverside County. The fire moved slowly westward; however, scientists originally believed that the flames would not come within 10 miles of the family’s home.

Displaced Family Comforted by Temporary Housing AssistanceOn August 9, 2012, the couple and their two children decided to visit a friend who lived in a nearby town. Two days later, the raging wildfire abruptly changed course, and the flames reached the family’s home. Thankfully, the children had taken their two pets with them to the friend’s residence. The parents had also driven their vehicle to the safety of the friend’s property. Unfortunately, the devastating fire destroyed their home and most of their belongings.

Finding a New Residence

The family’s insurance company connected them with ALE Solutions, a business that provides temporary housing assistance to displaced families affected by natural disasters. ALE offers 24/7 service, and Joe and Katie were immediately contacted by an ALE Hotel Coordinator, who assessed their needs and placed them in a hotel that night. Once settled, they were assigned an ALE Relocation Specialist, who provided them with up-to-date notifications about the status and needs regarding their longer-term temporary housing.

Displaced Family Comforted by Temporary Housing AssistanceWithin 24 hours of the fire, ALE found a house located within 15 miles of Temecula. ALE Solutions fully furnished the home, and also provided cages (as requested) for the family’s beloved dogs. When asked about her experience, Katie delivered a statement about the company’s services. “ALE Solutions gave us housing in our time of need, and the representatives were so caring and helpful. They provided detailed answers for all of our questions and allowed us to choose among numerous temporary housing assistance options. Our children were even able to attend the same school in September 2012 because of the home’s convenient location.”

ALE covered all expenses and directly billed the couple’s insurance provider. Once the family was comfortably moved into the home, ALE frequently called Joe and Katie to ensure that they had everything they needed.

To learn more about ALE Solutions’ temporary housing options, please see our frequently asked questions. You can also call us anytime at (866) 885-9785.

Photo credits: ©iStock.com/ellend1022OK-PhotographyLuminaStock

 

Tags

Leave a Reply

Your email address will not be published.

  • MyALE

    Claims Portal

    • Personalize a dashboard
    • Manage in real-time
    • Access on all devices
    • Request or extend temporary housing with one click

    Learn More


  • Join Our Facebook Fan Page Check Us Out On Instagram Follow Us On Google+ Follow Us On LinkedIn Follow Us On Twitter View Our YouTube

  • Weather Safety



  • Instagram
    • BREAKING The 4000 acre TickFire continues to grow in size
      BREAKING: The 4,000 acre  #TickFire  continues to grow in size, threaten homes, and has now jumped Highway 14.
    • Thank you for your selfless service NationalFirstResponders
      Thank you for your selfless service.  #NationalFirstResponders 
    • ALEs Boots on the Ground team is onsite in California
      ALE's “Boots on the Ground” team is on-site in California to assist families displaced from their homes due to the recent wildfires.  #CaliforniaStrong  If you
    • PRAYING for safety for the first responders and the thousands
      PRAYING for safety for the first responders and the thousands of families affected by the wildfires.  #CaliforniaStrong 
    • The GettyFire is a fastmoving wildfire which broke out on
      The  #GettyFire  is a fast-moving wildfire which broke out on a hillside near the Getty Center museum in the early morning hours Monday exploded to
    • Veterans and active duty members we salute you THANK YOU
      Veterans and active duty members, we salute you. THANK YOU for serving our country and protecting our freedom!  #VeteransDay 
    • Visit us in Jacksonville! ALE Solutions will be at the
      Visit us in Jacksonville! ALE Solutions will be at the PLRB Large Loss Conference, ‪November 13-15‬ in Florida. ⠀⠀⠀⠀⠀⠀⠀⠀⠀  #PLRBLargeLoss   #PLRB   #LargeLoss   #TeamALE   #ALESolutions   #SalesTeam 
    • ALE is grateful to play a small part of Bens
      ALE is grateful to play a small part of Ben’s W15H weekend. https://www.timtebowfoundation.org/stories/bens-w15h
    • ALE Solutions is proud to sponsor All Chocolate Kitchen Stores
      ALE Solutions is proud to sponsor All Chocolate Kitchen Store’s 5th Annual “Ooh La La Chocolate 5K & Half Marathon,” benefiting St. Jude Children's Research
    • PROUD for ALE to be part of making Joshs weekend
      PROUD for ALE to be part of making Josh’s weekend memorable. https://www.timtebowfoundation.org/stories/joshs-w15h
Get fresh, free content delivered monthly »
About Us  |  Contact Us  |  Legal / Privacy  |  Sitemap
PLRB