Toll Free (866) 885-9785

Fire Extinguished: The Farrell’s Get Back on Track

On what seemed to be a “normal” October evening, the Farrell family was comfortable in their home in the Northeastern portion of the United States. Unfortunately, their comfort was taken away that night when a house fire destroyed their home and belongings. Thankfully, everyone in the house survived, including their pets. Needless to say, they were entirely unprepared to search for another place to live.

This story has an unfortunate beginning, but it has a very positive ending. Mom Farrell explained to us how this was made possible.

Comprehending a Fire Disaster

Once the firefighters extinguished the house fire, the Farrell family had to begin the process of picking up the pieces and moving on. They had to cope with the realization that everything they owned got damaged in the fire and that it would all need to be replaced. Before they could begin to think about that daunting prospect, they needed a place to their lay their heads that night.

Northeast Family Copes with a House Fire

The Situation

The Farrell’s were owners of five special family members (three Shih Tzus and two house cats). The pets made it hard for them to find lodging. Hotels do not always welcome pets, and friends and family did not necessarily want to take on this responsibility along with Mom Farrell, her husband, and their son.

Getting Comfort Back

The answer for the Farrell’s was to contact their insurance adjuster who took the difficult task of finding temporary housing out of their hands. The adjuster contacted the insurance company’s trusted temporary housing provider, ALE Solutions. ALE (Additional Living Expenses) specializes in securing the unique housing solutions that meet policyholder’s needs. ALE pays all covered housing expenses (from security deposits to housewares) on a policyholder’s behalf and is repaid directly by the insurance company.

Mom Farrell informed us that her contact, a Relocation Specialist at ALE, found a hotel within one hour that would be willing to accept her five pets, but the contact did not stop there! The Relocation Specialist continued to search for accommodations for the Farrell family and found a house that was available for them to rent. All they needed to do was visit the home to ensure it met their expectations.

The Relocation Specialist at ALE made it possible for Mom Farrell and her family to get their lives back on track. ALE made sure to either call or send her an email every day to offer her assistance in any way they could. Mom Farrell couldn’t say enough about how kind and caring her Relocation Specialist was during this difficult time.

If you are a homeowner who has experienced a house fire or other disaster, ALE Housing Solutions is always here (24/7/365) to help you find the temporary housing you need. If you are an adjuster who is looking for a temporary housing solution for your clients, please contact us today. We are your resident experts.

Photo credits: ©, AspenPhoto, kenhurst, riganmc



Leave a Reply

Your email address will not be published.

  • MyALE

    Claims Portal

    • Personalize a dashboard
    • Manage in real-time
    • Access on all devices
    • Request or extend temporary housing with one click

    Learn More

  • Join Our Facebook Fan Page Check Us Out On Instagram Follow Us On Google+ Follow Us On LinkedIn Follow Us On Twitter View Our YouTube

  • Weather Safety

  • Instagram
    • Read our Halloween Home Security tips to keep your home
      Read our Halloween Home Security tips to keep your home, family and visitors safe during the spooktacular holiday!
    • So BLESSED that we can be part of making Levis
      So BLESSED that we can be part of making Levi’s  #W15H  weekend supporting the Tim Tebow Foundation! Thank you Julie DuJardin for coordinating this special
    • Pray for California!
      Pray for California!
    • ALECares was honored to work with tebowfoundation to help make
      ‪ #ALECares  was honored to work with ‪ @tebowfoundation  to help make 16-year old Joey’s ‪ #W15H  come true over the weekend!! Read Joey’s Full W15H Experience:
    • Visit us Wednesday October 17th at the Northern Illinois University
      Visit us Wednesday, October 17th at the Northern Illinois University All-Majors Internship and Job Fair! Explore our open positions today!
    • Meet the newest member of the tebowfoundation W15H family Mariel!
      Meet the newest member of the  @tebowfoundation  W15H family, Mariel!  #ALECares  was blessed to help make Mariel’s  #W15H  come true! Read Mariel’s Full W15H Experience:
    • Prayers to all at Panama City  Mexico Beach Florida
      Prayers to all at Panama City & Mexico Beach, Florida.  #HurricaneMichael 
    • Veterans and active duty members we salute you THANK YOU
      Veterans and active duty members, we salute you. THANK YOU for serving our country and protecting our freedom!  #VeteransDay 
    • ALECares is blessed to be part of 9year old Matthans
      ALECares is blessed to be part of 9-year old Matthan’s W15H experience supporting the Tim Tebow Foundation! Read Matthan’s Full W15H Experience!
Get fresh, free content delivered monthly »
About Us  |  Contact Us  |  Legal / Privacy  |  Sitemap