Disaster Response

Disaster Response

Allow ALE Solutions to magnify your disaster response. When disaster strikes, the immediate deployment of resources is critical. Policyholders are displaced, adjusters are deployed, and financial and human resources are challenged. These fluid situations call for an on-site presence.

ALE Solutions seasoned CAT Logistics Team moves into action within 24 hours to meet the demands of the affected area with a scalable disaster response model that rapidly expands capacity. Our “Boots on the Ground” strategy allows us to secure much-needed properties and hotel rooms in a “first come, first served” basis.

What We Provide Policyholders

• Our service is approved by your insurance carrier
• Hand-held throughout the process by a caring relocation specialist
• Our on-site, experienced team seeks rental properties on your behalf
• Secure available hotels at discounted rates during high occupancy
• No out-of-pocket costs for hotel or property rental
• Mobilize furniture and appliances, from pre-staged inventory for delivery to the impacted area
• Have multi-lingual assistance available

What We Provide Adjusters

• Our dedicated CAT Logistics Team provides logistical support for CAT deployment
• An executive level contact partners with you to respond to ever-shifting demands
• A single-point-of-contact is available 24/7/365
• Along the storm’s path, we secure first right of refusal at hotels
• Locate, secure and communicate reservation details to deployed adjusters
• Place room and tax on an ALE credit card and directly bill carriers
• Reserve meeting rooms upon request
• Provide daily updates of room allocations
• Detail invoices and summaries per event and per adjuster

Dedicated Teams to Serve You

Committed and creative professionals strive to set new levels of customer service and value in the insurance industry. Most bring skills and insight from experience in the insurance, real estate, housing and hospitality industries. All share a deep sense of accomplishment in serving adjusters and families in need. Always performing at the highest level to make the housing process simple and easy. Everyone at ALE serves customers with integrity and heart.

ALE Solutions is the nation’s largest temporary housing provider for displaced policyholders due to fire, tornado, earthquake and hurricane. ALE has served over 350,000 families across the U.S. and Canada. For more information on our Catastrophe Solutions, please visit alesolutions.com